Curriculum

Instructor

Reviews

On training conclusion, participants should be able to:

Meet and surpass passengers’ expectations onboard.

Manage  and resolve difficult passengers  through service recovery.

Plan and Prepare pre-flight, in-flight and post –flight passenger handling plans.

 Prepare cabin crew members to handle all in-flight emergency situations through practical simulation exercises like ditching, fire fighting, evacuation.

Handle all onboard emergency equipment and manage all emergency situation.

Equip trainees with how to survive the elements after evacuation until rescues arrives.

It equip trainees on the need to be flexible with a firm comprehension of understanding  individual passenger differences, Religious and  cultural diversities and their relevance to quality service delivery despite these barriers thereby making them global citizens.

Prerequisites

SSCE, Diplomas, First Degree, (BA, BSC, BED, BTech,) Masters

Who should attend

Who should attend

• Young school leavers and graduates.
•  Career seekers in cabin operations.
• Experienced Cabin Crew members.

Course content:

General Aircraft Knowledge

Air Law and Procedure

Operational and Dispatch Procedure

Communication

Meteorology

Aviation Physiology and Psychology

First Aid in Aviation Medicine

S.E.P [Emergency Procedure/Safety and Survival]

Aviation Security

Dangerous Goods

Health and Beauty therapy

Service Procedure

Passenger Care and Psychology

Feedback

Crew Resource Management

Certificate awarded

Certificate of Merit from Qttc Air Aviation Training School

After  writing And passing  the NCAA exam in Air law and Aircraft type trainees will be entitled to apply for the Cabin Crew License which is awarded by NCAA upon satisfactory  fulfillment of the  Class 2 Medicals,  drills (Fire fighting, ditching and evacuation).

Please note that Cabin crew license is at the entire discretion of NCAA.